Handling Custom Requests Without Getting Burned

How a custom order runs

1. The buyer messages you with a request.
2. You agree on the item, wear days, extras and price in chat.
3. The buyer submits the request as an order, or you send a custom offer.
4. You review it and click Accept. This is your chance to say no. The buyer has paid nothing yet.
5. After you accept, the buyer pays at checkout in Cash App, Strike or 25+ other apps. You are paid about 3 seconds later.
6. You ship with tracking and a package photo.

The order is approved by you first, and paid by the buyer second. Never ship before the order shows as paid.

What to charge

• Price the extra work. A custom 3-day wear with photos costs more than a listed item. Add $10 to $25 over your usual rate.
• Put every detail in the offer: item, days, extras, shipping method.
• Do not drop your price because a buyer says "last time was cheaper."

Saying no

You can decline anything that makes you uncomfortable. "That is not something I offer" is a full answer. If someone keeps pushing, report them.

If it goes wrong later

A buyer can open an order request. You both have 72 hours to agree on a fix: re-ship, full refund or partial refund, paid by you. Keep your tracking and package photo handy. Details are on the disputes page.